Embassy Suites by Hilton Portland Maine
Cosa dicono gli ospiti
Customer Service, we got to our room and it smelled like smoke, cigarettes , we called and asked to be moved. They were able to accomadate us right away. Breakfast was great! the omlette station was a hit with my oldest son and husband. The room we ended up in was clean and enjoyed the separate TV area and sleeping area.
Patricia
maggio 2024
In all the hotels that i went, it was the best staff that i have ever seen. They were very helpful and caring. Everytime i had questions, they were there for me. Also the room was clean, nice and the bed so comfortable. The breakfast is AMAZING , you have also a chef who can do what you want and i love the idea of free snacks in the afternoon and the free consommation of alcohol. It was nice that the parking was free too.
Fatiha
marzo 2024
The staff was very courteous and getting the shuttle to pick us up at another hotel that was atrocious and they gladly picked us up. Took us to Downtown Portland as well as the train station. The breakfast was excellent, the HH was excellent, the bartender Lauren was great, the shuttle drivers Ashley amd Richie were also great.
Salinas
aprile 2024
What tipped the scale in Embassy Suites favor, was that they replied to my message by offering to pick me up from the train station. I would like to thank the young lady who picked me up, the gentleman and young lady who checked me in. Thank you to the young lady who took my order in the restaurant, the breakfast staff in the morning, Rosemarie the Receptionist who checked me out and the young man who took me to the airport where I was to meet up with my friends. Breakfast was well done with plenty of food available. I also liked the idea that transportation was available to downtown Portland. it was a vwonderful location,. I would most certainly stay again and recommend to family/friends.
Shirmel
settembre 2024
The property was clean and well taken care of. It was close to where we needed to be which made it very convenient. The breakfast buffet was amazing. The cocktail hour they provided with light snacks for all was such a nice feature. Staff was helpful and friendly.
Michael
agosto 2024
Stuff at the front desk was really nice and friendly. They offer a free shuttle bus to the airport. You can actually walk to the airport in less than 10 minutes. Breakfast was complementary, which was good. They have coffee to go, snacks and fruits as well. Room was very cleaned and large. The room we stay was a suite which was above the expectation.
Tong
gennaio 2025
Kids loved the pool, and the housekeeping staff was awesome. They honestly are why I would stay again if I visit Portland in the future, they were all so polite and helpful, always with a smile... I know it made me feel more comfortable and "at home"
Kristina
maggio 2024
The room was clean, comfortable, and quiet and the staff was very friendly and helpful. The location was practically walking distance to the airport and about a 15 minute ride to downtown. The breakfast provided with the room was on the higher end of included hotel breakfasts - fresh hot food and a variety of cold foods.
Andrea
agosto 2024
The breakfast buffet is better than many hotels offering a free breakfast. The room was very clean. Enjoyed the electronic key and automatic notification that the room was ready so we could skip the manual check in at the front desk. The hotel shuttle to/from the hotel is a necessity in winter.
Charles
gennaio 2025
Check-in staff was exceptionally friendly and welcoming upon arrival. Breakfast, including the made-to-order omelets, was exceptional. Happy hour with complimentary drinks was an unexpected pleasure.
Patricia
agosto 2024
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